The Operational Plan, agreed by the Healthwatch South Tyneside Board, sets out a strategy which aims to increase engagement with local people about healthcare services. This will be achieved by raising awareness about our role, improving strategic links and better measuring the impact of our work, ensuring service commissioners and providers understand the priorities of our communities.
The plan is linked to the South Tyneside Partnership key principles:
- Increasing innovation and efficiency
- Managing demand for our services
- Pooled resources and joint delivery
- Engaging communities and empowering people
- Passing more responsibility and control to local people
- Promoting equality and diversity
- Focusing on areas in greatest need
Our operational priorities are:
- Adult mental health
- Young people's mental health
- Pharmacy First
- Care in the community
