All users of pharmacies in South Tyneside are being asked over the next month to give feedback on their experiences, in an effort to improve the service.

Survey forms have been distributed to all pharmacies in the borough and the questionnaire can also be completed online here

You can also access the online survey by scanning the QR code on the poster.

The Pharmaceutical Needs Assessment (PNA) looks at the current provision of pharmacy services across South Tyneside and whether there are any potential gaps in service delivery.

The Health and Social Care Act 2012 transferred the responsibility for developing and updating pharmaceutical needs assessments from Primary Care Trusts (PCTs) to Health & Wellbeing Boards with a requirement to publish the first PNA by 1 April 2015 and at minimum every three subsequent years.

The pharmaceutical needs assessment is used by NHS England in its consideration of applications to join the pharmaceutical list, and by commissioners of community pharmacy enhanced and locally commissioned services to make decisions on how to best meet the needs of the local population.

South Tyneside Health and Wellbeing Board said your responses will help it understand what is needed in community pharmacies now and in the future. For more information visit: https://www.southtyneside.gov.uk/article/8607/Pharmaceutical-Needs-Assessments

The closing date for responses is Friday January 24th.