Emergency contact numbers
- Police, fire and rescue service and coast guard: 999
- NHS Choices: 111 (call 111 when you need medical help fast but it’s not a 999 emergency)
- Covid Test Helpline: 119
- Electrical problems: 0800 011 3332 or 105
- Gas leaks: 0800 111 999
- Floods: 0345 988 1188
- Mental Health Initial Response Team: 0303 123 1145
- Police: 101
- South Tyneside Hospital: 0191 404 1000
- South Tyneside Council emergencies: Minor emergencies (for example repairs): Out of hours: 0191 455 6111; Social Care and Health 0191 456 2093
- Samaritans: 116 123
- South Tyneside Lifecycle Primary Care Mental Health Service: 0191 283 2937
- South Tyneside Homes: 0300 123 6633 (If you need to report an emergency repair that is an immediate risk to people or a property it can be reported using this 24 hour contact number)
- Water leaks: 0800 393 084
- Age Concern South Tyneside: 0191 456 6903 (Open 27th, 30th & 31st December and 2nd & 3rd January 10am-3pm)
- Alzheimer’s Society Dementia Support South Tyneside: 0191 427 5443
- Citizens Advice Bureau Advice Line: 0808 2787824
- National Domestic Violence Helpline: 0808 2000 247
- Northumbria Victim & Witness Service: 0800 011 3116
- Op COURAGE: The Veterans Mental Health and Wellbeing Service: 0300 373 3332
- South Tyneside Adult Recovery Service: 0191 917 1160
- South Tyneside Sexual Health Service: 0191 402 8191
- The Silver Line: 0800 470 80 90 (helpline for older people)
- Wellbeing Info: wellbeinginfo.org
- Action Fraud: 0300 1232040
Pharmacy opening times
You are advised to telephone the pharmacy prior to attending. If you require advice out of hours, please contact: 111.
Christmas Day (Wednesday 25th December)
- 10:00am – 1:00pm – Cohens Chemist, The Medical Centre Pharmacy, Gibson Court, Boldon Colliery, NE35 9AN, Tel: 0191 536 4789
- 10:00am – 1:00pm – D L Carter and Son Limited, Flagg Court Pharmacy, Flagg Court Health Centre, South Shields. NE33 2LX, Tel: 0191 456 5412
- 2:00pm – 5:00pm – Horsley Hill Pharmacy, 60 Horsley Hill Square, South Shields, NE34 6RF, Tel: 0191 455 2870
Boxing Day (Thursday 26th December)
- 10:00am – 1:00pm – J Dinning (Jarrow) Limited, Mayfield Medical Centre, Park Road, Jarrow, South Tyneside, NE32 5SE, Tel: 0191 489 7257
- 10:00am – 1:00pm – Hogg Chemists Limited, 216-220 Westoe Road, South Shields, Tyne & Wear, NE33 3PW, Tel: 0191 456 0812
- 2:00pm – 5:00pm – Well, 10 Prince Edward Road, South Shields, Tyne and Wear, NE34 8PS, Tel: 0191 456 4158
New Year’s Day (Wednesday 1st January)
- 10:00am – 1:00pm – Boustead Pharmacy, 187 Albert Road, Jarrow, Tyne and Wear, NE32 5AF, Tel: 0191 489 7477
- 10:00am – 1:00pm – J M & W Darling Limited, 88 Dean Road, South Shields, Tyne & Wear, NE33 4AR, Tel: 0191 454 3841
- 2:00pm – 5:00pm – Boldon Lane Pharmacy, 59 Boldon Lane, South Shields, Tyne & Wear NE34 0AR, Tel: 0191 455 3222
Food banks
- Hospitality and Hope on 0191 420 3336
- Hebburn Helps on 0191 489 9707
- Key to Life Foodbank on 07833 613393 (Closes on Tuesday 24th December at 1pm, closed 25th and 26th December, open Friday 27th& Monday 30th Dec 11am-2pm, Tuesday 31st December 11am-1pm, reopen normal days and times Thursday 2nd January 2025).
- Bede’s Helping Hands Food Bank: 0191 816 3021 (Closes on Tuesday 23rd December at 12pm, reopens 6th January 10am)
- Boldon Village Hall Food Bank: 0191 536 6977 (Closes on Friday 20th December, reopens 6th January)
Restart Domestic abuse service
The Restart Integrated Domestic Abuse Service is South Tyneside’s specialist service offering support for everyone impacted by Domestic Abuse in South Tyneside. They can be contacted on 0800 254 5087 and their opening times over the festive period are:
- Tuesday 24th December: 9am – 1pm
- Wednesday 25th & Thursday 26th December: Closed
- Friday 27th and Monday 30th December: 9am – 6pm
- Tuesday 31st December: 9am – 1pm
- Wednesday 1st January: Closed
Outside of these times please call the National Domestic Abuse Helpline 0808 2000 247 (24Hour) or in an emergency call 999.
A guide to help people get through the festive season has been published by the NHS North East and Cumbria and South Tyneside Council. Called ‘A Better U – The 12 Ways to Christmas’, the online brochure has tips and hints for those who may be alone or potentially vulnerable over the next couple of weeks. Download a copy here.
